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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Belinda M

April 30, 2025

5  out of  5
rating by Belinda M
"Great agency! Love Holly she is so very helpful all the time. Highly recommend them."
We responded:
"Belinda, thank you for your kind words and 5-star review recognizing Holly! We're so glad to hear you've had positive experiences working with her. We are grateful to have you as a customer and we truly appreciate your compliments!"
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Luke Hill

April 28, 2025

5  out of  5
rating by Luke Hill
"I had an excellent experience working with Shelby Bourns at State Farm! From the very first conversation, Shelby was professional, knowledgeable, and incredibly easy to work with. She took the time to thoroughly explain my insurance options, helped me find the right coverage to fit my needs and budget, and made sure I understood every step of the process. Shelby was always quick to respond to my questions and made the whole experience smooth and stress-free. It’s clear that she genuinely cares about her clients and goes above and beyond to provide outstanding service. I feel confident knowing my insurance needs are in such capable hands. I highly recommend Shelby to anyone looking for a friendly, reliable, and knowledgeable State Farm agent. She made what can sometimes be an overwhelming process feel simple and personalized. Thank you, Shelby!"
We responded:
"Wow! Shelby is a rockstar! Thanks for taking the time to leave her a 5-Star Review!"
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Daniel Bourns

April 28, 2025

5  out of  5
rating by Daniel Bourns
"If you’re looking for a great deal on insurance rates, get with Shelby! She saved me so much money switching to their plan and it was a quick and seamless transition!"
We responded:
"Thank you for your review recognizing Shelby! We're so happy you've had a positive experience working with her!"
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Julia Hill

April 28, 2025

5  out of  5
rating by Julia Hill
"Shelby was very knowledgeable and attentive to my insurance needs. She went above and beyond and I appreciate her dedication to State Farm."
We responded:
"Julia, that is awesome to hear! Thank you for sharing your positive experience with Shelby. We appreciate your feedback and look forward to assisting you with any future insurance needs."
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scott smith

April 24, 2025

5  out of  5
rating by scott smith
"The service is always friendly."
We responded:
"Thank you, Scott, for your great review! It's awesome to hear that we were able to take care of your insurance needs."
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Kevin C

April 23, 2025

5  out of  5
rating by Kevin C
"Holly did a great job...thanks"
We responded:
"Kevin, great to see you today and thanks for trusting us with your insurance! We appreciate you! and we agree with you, Holly does a great job here at BRSF!!"
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Jessica R

April 23, 2025

5  out of  5
rating by Jessica R
"Highly recommend State Farm for your insurance! Very helpful, professional company. Great vibes!"
We responded:
"Thanks, Jessica! We appreciate you taking the time to leave us a 5-Star Review!"
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Jodie Orr

April 21, 2025

5  out of  5
rating by Jodie Orr
"I had a great experience working with Shelby on our first homeowners policy! She answered my many questions and made the process very easy! Thank you Shelby!"
We responded:
"AWW Jodie that is great news! I am so glad you got wat you needed and that you had a great experience with Shelby! She is super with our customers every day!! Enjoy your new home!!!"
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Marie “Beam Team” Beam

April 9, 2025

5  out of  5
rating by Marie “Beam Team” Beam
"This was by far the most friendly and informative insurance experience I've had. Now I understand what I'm paying for. Thank you for the peace of mind."
We responded:
"Marie, we are happy to hear that! We are glad to have you as a customer. Thanks for the 5-star review!"
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Tyler Austin

April 8, 2025

5  out of  5
rating by Tyler Austin
"I had a wonderful phone experience with Lilli. She was very sweet, informative and patient. She got me insurance in literally 10 minutes and I was on my way! I highly recommend her for your agent, one call and I wasn’t disappointed at all."
We responded:
"Tyler, thanks for trusting Lilli with your insurance and for giving her a 5-star review!"
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Destiny Gonzalez

April 1, 2025

5  out of  5
rating by Destiny Gonzalez
"jaycie was very nice and helped me with what i needed! totally recommend going to her if you ever need insurance!!"
We responded:
"Destiny, thanks for your kind words about Jaycie and for the 5-star review!"
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Mario Gonzalez

March 21, 2025

5  out of  5
rating by Mario Gonzalez
"Lili una persona súper amable profesional Gracias Lili"
We responded:
"Thanks for your 5-star review of Lilli!"
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Twyla Eudy

March 20, 2025

5  out of  5
rating by Twyla Eudy
"Lilli was very helpful and easy to work with!"
We responded:
"Thanks for your 5-star review of Lilli!"
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Dylan Watts

March 14, 2025

5  out of  5
rating by Dylan Watts
"Jaycie was the best agent I've talked to. I called her months before purchasing insurance for my new car and she was incredibly understanding, even calling me and offering different quotes with other vehicles. She had amazing service!!"
We responded:
"Thank you, Dylan, for sharing your experience with Jaycie. It's great to hear that she provided you with such exceptional service and support. Your feedback is greatly appreciated!"
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Lisett

March 13, 2025

5  out of  5
rating by Lisett
"Lilli Juarez was very nice and helpful answered all the questions I had and went above and beyond to help me."
We responded:
"Thank you, Lisett, for sharing your positive experience with Lilli. It's awesome to hear that she was able to assist you effectively and went above and beyond to address your questions. Your feedback is greatly appreciated!"
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Bryant B Garett

February 28, 2025

5  out of  5
rating by Bryant B Garett
"Shelby is so awesome always does a good job helping me with my insurance."
We responded:
"Bryant, thank you for sharing your positive experience with Shelby. It's great to hear that she consistently provides excellent assistance with your insurance needs. Your feedback is greatly appreciated."
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10th Planet Mount Pleasant

February 28, 2025

5  out of  5
rating by 10th Planet Mount Pleasant
"Shelby Bourns did a great job in finding me the best insurance for my home and auto!!"
We responded:
"That's great to hear! Thank you for sharing your positive experience with Shelby. Your feedback is greatly appreciated, and we're glad to have been of service."
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Arsedalia Banks

February 28, 2025

5  out of  5
rating by Arsedalia Banks
"I recently had the pleasure of working with Shelby she was friendly, knowledgeable, and always ready to tackle my questions. Thank you so much for great service!"
We responded:
"Thank you for sharing your experience with Shelby! We're so glad she was able to provide friendly and knowledgeable service while addressing all your questions. Your feedback is greatly appreciated, and we're glad to know you had a positive experience with us."
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Kelly Nichols

February 28, 2025

5  out of  5
rating by Kelly Nichols
"Jaycie Reyes was extremely helpful. Got me an auto rate at half of what I was paying with Progressive! Thanks for everything K-"
We responded:
"Thank you for sharing your experience, Kelly. It's great to hear that Jaycie was able to assist you in finding a more affordable auto rate. We're grateful to have helped you save on your insurance. Your feedback is greatly appreciated, and we're here to support you with any of your insurance needs."
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Desondra Smith

February 25, 2025

5  out of  5
rating by Desondra Smith
"Jaycie was so kind and helpful. She made sure I was informed about the coverage I was getting."
We responded:
"Thank you for sharing your positive experience with Jaycie! Your feedback is greatly appreciated and Jaycie will be glad to know the positive impact she made on your insurance experience. We're committed to providing excellent service and are glad to know we met your expectations."
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Sarah Wilkerson

February 24, 2025

5  out of  5
rating by Sarah Wilkerson
"Jamie Williamson was awesome to work with!"
We responded:
"Thank you, Sarah, for sharing your positive experience with Jamie. We appreciate your feedback and your 5-star rating. If there's anything else we can do for you, please let us know."
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Cecilia Santos

February 14, 2025

5  out of  5
rating by Cecilia Santos
"Jayce was super helpful and she explained everything in details, I recommend coming to her if you need insurance!"
We responded:
"Thank you, Cecilia, for sharing your experience with Jaycie. It's wonderful to hear that she could assist you so effectively and provide detailed explanations. Your recommendation means a lot to us, and we're glad to have been able to help with your insurance needs."
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tera rozell

February 12, 2025

5  out of  5
rating by tera rozell
"Pleasantly surprised with the customer service and rates that Shelby has helped me with. Really glad I switched coverage over to State Farm!"
We responded:
"Thank you, Tera, for sharing your positive experience with Shelby! We're glad you made the switch to Bo Rester State Farm and look forward to continuing to meet your insurance needs."
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EvilProtege Elites (Personal account)

February 12, 2025

5  out of  5
rating by EvilProtege Elites (Personal account)
"Great quick and easy quote and service by Shelby. Got everything done within ≈ 10 minute's 😁🎉🎊"
We responded:
"Awesome to hear! Thank you for sharing your positive experience with Shelby. We appreciate your feedback and look forward to assisting you with any future insurance needs."
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Esperanza Martinez

February 10, 2025

5  out of  5
rating by Esperanza Martinez
"When I tell you Jayci is AMAZING, I mean it! She not only got me a great deal but she also answered any questions. & she pretty cool to talk to also! Definitely recommend State Farm! Make sure to ask for Jayci! -Carol Martinez"
We responded:
"Thank you, Carol, for kind words and compliments recognizing Jaycie! We're grateful to hear that she could assist you so effectively and make your experience enjoyable. Your recommendation means a lot, and we're glad to have you as a customer of Bo Rester State Farm!"