Customer Service Representative - State Farm Agent Team Member
Full Time in Winnsboro, TX
Responsive recruiter
Benefits
- Bonus based on performance
- Competitive salary
- Paid time off
- Training & development
- 401(k) matching
- Health insurance
- Opportunity for advancement
- Signing bonus
ROLE DESCRIPTION
As a Customer Service Representative with the Bo Rester Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and recognizing customer needs.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven candidates with a positive attitude. RESPONSIBILITIES
- Answer customer inquiries, provide policy information, and resolve issues.
- Assist customers with policy changes and updates.
- Process claims submissions and follow-up with customers.
- Assist with customer retention strategies
- Maintain accurate records of customer interactions.
QUALIFICATIONS
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
- Must be willing to obtain Texas Insurance Licenses (Bonus paid when obtained)
Compensation $35,000.00 - $40,000.00 per year
Join a community of good neighbors
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Make a difference in your community every day.
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Gain confidence and grow your dream career.
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Earn benefits and rewards that are second to none